Last Updated: November 9, 2025
Welcome to Flow Pilot Studio ("FPS" or the "Service"), operated by FPS inc. LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at flowpilot.studio (the "Website"), our software-as-a-service (SaaS) application, and any related services, features, content, or applications offered by us (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization (such as a VFX or animation studio), you represent that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization. If you do not agree to these Terms, do not access or use the Service.
We may update these Terms from time to time. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.
FPS is a SaaS application that enables users to build AI-powered data visualizations, charts, and tables from databases connected to Flow Production Tracking (formerly known as ShotGrid) ("FPT"). Users connect their FPT instance to FPS via a REST API wrapper and use natural language queries to generate visualizations.
The Service may include features such as:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you are not barred from using the Service under applicable laws.
To access the Service, you must create an account ("Account") by providing accurate and complete information, including a valid email address and payment details for subscriptions.
You are responsible for:
We may suspend or terminate your Account if we suspect any breach of these Terms or unauthorized activity. You agree not to create multiple Accounts for the purpose of evading restrictions or for any other improper purpose.
The Service is offered on a subscription basis ("Subscription"). Subscriptions may be available in different tiers (e.g., basic, pro, enterprise), each with varying features, usage limits, and pricing. Details of available Subscriptions are provided on the Website or during the signup process.
Subscriptions are billed on a recurring basis (e.g., monthly or annually) unless canceled. All Subscriptions automatically renew at the end of the term unless you cancel at least [X] days before the renewal date.
You agree to provide valid payment information and authorize us (or our third-party payment processor) to charge your payment method for all fees associated with your Subscription. All payments are non-refundable except as required by law or as specified in our Refund Policy (if any).
Prices are exclusive of taxes, which you are responsible for paying. We may adjust pricing at any time, but changes will not apply to your current Subscription term.
If payment fails, we may suspend your access to the Service until payment is received. Late payments may incur fees.
We may offer free trials of the Service. At the end of a trial, your Subscription will automatically convert to a paid plan unless canceled. You may be required to provide payment information to start a trial.
You may cancel your Subscription at any time through your Account settings or by contacting us. Cancellation will take effect at the end of the current billing period, and you will retain access until then. No refunds will be issued for partial periods.
By using the Service, you may upload, input, or connect data from your FPT instance ("User Data"). You retain all rights to your User Data and grant us a limited, non-exclusive, worldwide, royalty-free license to access, use, process, store, and display your User Data solely to provide and improve the Service, including training AI models (anonymized and aggregated where possible).
You represent and warrant that:
We implement reasonable security measures to protect User Data. However, no system is completely secure, and we cannot guarantee absolute security.
Our Privacy Policy (available at [link to Privacy Policy]) explains how we collect, use, and share your information. By using the Service, you agree to our Privacy Policy.
For integrations with FPT or third-party services, you are responsible for complying with their terms and ensuring secure API connections.
Visualizations, charts, and other outputs generated by the Service ("Generated Content") are based on your User Data and natural language queries. We do not guarantee the accuracy, completeness, or suitability of Generated Content. You are solely responsible for reviewing and using Generated Content.
We own all rights, title, and interest in the Service, including software, AI models, algorithms, designs, trademarks, and any modifications or improvements thereto. These Terms do not grant you any ownership rights.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your Subscription term, subject to these Terms.
Subject to your compliance with these Terms, you own the Generated Content. However, we may use anonymized data derived from Generated Content to improve the Service.
If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use and incorporate Feedback without compensation.
You agree not to:
We may monitor usage to enforce these prohibitions and may suspend or terminate access for violations.
The Service integrates with FPT and may link to other third-party services. We are not responsible for third-party services, and your use of them is governed by their terms. You authorize us to access your FPT data as necessary for the Service.
We may terminate or suspend your Account and access to the Service at any time for breach of these Terms, non-payment, or other reasons, with or without notice.
Upon termination:
You may terminate by canceling your Subscription as described above.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT GENERATED CONTENT WILL BE ACCURATE OR RELIABLE. AI-GENERATED OUTPUTS MAY CONTAIN ERRORS OR BIASES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from:
These Terms are governed by the laws of [Your Jurisdiction, e.g., the State of California, USA], without regard to conflict of laws principles.
Any disputes shall be resolved through binding arbitration in [Location], except for claims eligible for small claims court or involving intellectual property.
We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, wars, pandemics).
If any provision is held invalid, the remainder remains in effect.
Our failure to enforce any right does not constitute a waiver.
We may assign these Terms without your consent. You may not assign without our written consent.
These Terms, along with our Privacy Policy and any Subscription agreements, constitute the entire agreement.
For questions about these Terms, contact us at [support@flowpilot.studio].
By using the Service, you acknowledge that you have read, understood, and agree to these Terms.